2N® netstar SW

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The 2N® NetStar SW is a tool delivering an effective solution for company communication. It provides all the features of an IP branch exchange, virtual exchange, and intercom server, replacing traditional hardware exchanges. The 2N® NetStar SW only needs to be installed on your PC and you can start calling. As it uses computer networks, it does not require any special telephone cables.

 

  • Comprehensiveness
  • Low acquisition costs
  • Extendibility

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Features & Benefits

  • COMPREHENSIVENESS

    A software tool providing a comprehensive telecommunications system for directing and managing telephone calls in a queue.

  • LOW ACQUISITION COSTS

    Make use of acquiring cost-effective software compared to significantly more expensive traditional PBX hardware.

  • EXTENDIBILITY

    Benefit from an unlimited number of lines and connections without the need for costly extension modules.

  • COST OPTIMIZATION

    You can also optimize your IT expenses with support for visualization environments such as VMVare and Hyper-V. Invest into a specific computing output rather than hardware.

  • AUTOMATIC SWITCHBOARD OPERATOR

    The system allows automatic redirection of incoming calls from abroad to operators speaking the language of the relevant country.

  • SMS FOR MISSED CALLS

    In the event of missed calls notification is sent via SMS with the caller’s contact details.

  • CALLBACK

    You can achieve significant savings in calls from abroad with this service. The price of an incoming roaming call is always significantly lower than the price of a call made from abroad.

  • CONFERENCE ROOMS

    Conference calls let you connect with your team members instantly and at any time regardless of their location.

  • CALL RECORDING

    You can record calls and save these records on a network disc as needed with the 2N® NetStar SW exchange.

  • USER PROFILES

    User profiles allow you to change desktop phone ringtones, redirection rules, your message during absence, and services connected to your account.

  • VOICEMAIL

    You can redirect calls to voicemail when you do not want to be disturbed. Your voicemail can also be sent to you via e-mail.
System capacity
Up to 5000 users
Up to 600 simultaneous calls
Up to 400 simultaneously recorded calls
Up to 100 conference participants
Up to 10 000 entries in the telephone directory
OS
Linux Debian 7 Wheezy
Minimum PC requirements
Memory: 1 GB RAM
Storage space: 20 GB
Supported protocols
SIP (v2.0), SMTP, SNMP, SMPP, DHCP, TFTP, SSH, SMB, DNS, HTTP, LDAP, NTP, STUN, RTP

2N® NETSTAR ASSISTANT

 

2N® NetStar Assistant is a personal user interface for every 2N® NetStar user. In a clear web environment you can monitor your call history, play back your calls, as well as set user profiles or send and receive SMS text messages.

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2N® NETSTAR RECORDS MANAGER

 

2N® NetStar Records Manager is used for simple administration and fast filtration of recorded calls according to various criteria, such as numbers (calling and called parties), date and time.

2N® CONTACT CENTRE SOLUTION

 

2N® Contact Centre Solution is the ideal solution for a Contact Centre for SMEs, from 2 operators up. Thanks to this software application you can effectively resolve the distribution and monitoring of incoming calls. You will also get detailed statistics for assessing the efficacy of your Contact Centre operation and your operator workload.

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